The Golden Triangle Rider

tropicaljohno · Posted: 11.06.2007, 18:09 Post subject: Phuket BMW Dealership - Now Open Again

Just received a letter from BMW Performance Motors Bangkok.

Their BMW branch in Phuket will be closing down as at July 1st 2007.

The closest BMW Dealer is now M.T.C. Autosales in Had Yai 074 257 500-3

(So much for progress....I would have thought Phuket would have been busier that Had Yai)

Captain_Slash · Posted: 11.06.2007, 19:28 Post subject:

I didnt know that Had Yai was motorcycles as well, I read on their website that Bangkok, Phuket and Chiang Mai were the only motorcycle shops

tropicaljohno · Posted: 11.06.2007, 19:37 Post subject:

I also didn't realise there was an Authorised BMW Dealer down there in Had Yai, but that is what they have said in letter. Perhaps it has opened as Phuket is closing down, will check it out when I am next down that way.

tropicaljohno · Posted: 16.06.2007, 23:02 Post subject:

Called into Phuket BMW this arvo, thought I would get the GS serviced one last time.

Apparanly the letter sent out was a bit ambiguous, the nearest BMW bike dealer now, is in Bangkok, the nearest BMW car dealer is in Had Yai.

Had a long chat with the mechanic there, they have sold 100 bikes during the 3 years they have been open, so it was the car sales letting them down. The mechanic couldnt say too much, but get the feeling someting else may open soon on Phuket.

Captain_Slash · Posted: 17.06.2007, 11:42 Post subject:

When I was looking to buy my BMW I e-mailed all four bike dealers and the one in Phuket couldnt even be bothered to reply, if that was their typical attitude to potential customers good riddance to them

Bush Pilot · Posted: 19.06.2007, 14:10 Post subject:

Yep they are a bit sleepy in there, but it is handy having a dealer nearby.
I better hop down there and see if the parts I ordered two weeks ago have arrived yet.

tropicaljohno · Posted: 19.06.2007, 14:31 Post subject:

I called in there last Saturday and booked my GS in for 9am Monday. All I needed was adjust tappets, and change oil in gearbox and transmission.

Normally this job would take 30 minutes max.....

They had me wait 5 hours there..... not impressed, and when i spoke to service manager about the delay, he didnt seem interested, and i tried to explain to him what was the point of me booking a time

whilst in there was interesting to see various parts of bikes laid out, and tagged, presumably warranty returns...

Bush Pilot · Posted: 19.06.2007, 14:45 Post subject:

Sounds like they don't care anymore. Not too surprising.
Fortunately our bikes are easy to service yourself.
I'm glad I resisted the urge to buy a new bike from them.
I'd be rather perturbed to have a 1200GS under warranty and watch the dealer go away.

Bush Pilot · Posted: 19.06.2007, 14:53 Post subject:

I'm wondering who the Police BMW motorcycles use for a mechanic?

tropicaljohno · Posted: 19.06.2007, 15:23 Post subject:

Yes, good point, as far as I know there are 3 1150R's owned by the police, on the island... presume they just truck them up to Bangkok, will ask around as we have a number of police living in our street.

Bush Pilot · Posted: 19.06.2007, 21:13 Post subject:

We might as well consider the dealer closed for all practical purposes.
Two weeks ago I ordered some parts...well they dropped the ball completely.
I did get my money back, but wasted two weeks

Rhodie · Posted: 19.06.2007, 23:57 Post subject:

Vorsprung Durch Technik
or translated "we don't give a ....."
It might as well be BMW T's moto
- they surely try hard to give new levels of service.
funny enuff the only dealer I never had a problem with was Phuket.
And I've used all 4.
Had Yai - into the danger/twilight zone?
Maybe Malay parts are cheaper?

Bush Pilot · Posted: 20.06.2007, 00:34 Post subject:

^Which dealer should I order parts from now I wonder?
Is Barcelona Motors in BKK any good?

tropicaljohno · Posted: 20.06.2007, 03:56 Post subject:

<blockquote id="quote">quote:<hr height="1" noshade id="quote">Originally posted by Rhodie
 Vorsprung Durch Technik
or translated "we don't give a ....."
It might as well be BMW T's moto
- they surely try hard to give new levels of service.
funny enuff the only dealer I never had a problem with was Phuket.
And I've used all 4.
Had Yai - into the danger/twilight zone?
Maybe Malay parts are cheaper?
<hr height="1" noshade id="quote"></blockquote id="quote">

Rhodie, sorry I gave you a bum steer there.....
Only a BMW car dealership in had yai
The letter I was sent by the dealership, was a bit ambiguous

Rhodie · Posted: 20.06.2007, 04:31 Post subject:

BP
Call Khun Keng @ Barcelona 0818150239.
He does what he can for those motorcyclists that persist with Bavarian monsters. BKK perpetuate the corporate indifference towards motorcyclists.Avoid if you can.
If you need something out of the ordinary you can try Mr Chan in S'pore.

tropicaljohno · Posted: 19.07.2007, 06:44 Post subject:

Was chatting to our local motorcycle cop, last week. He rides a police 1150R, and I believe there are 3 of them here on Phuket. The cop told me that a new BM dealership will be opening soon....

have just received the following letter:
AS AT JULY 10th 2007, BARCELONA MOTORS IS NOW THE AUTHORISED BMW DEALERSHIP ON PHUKET. THEY WILL BE HAVING A SOFT OPENING OF NEW DEALERSHIP 19 JULY TO AUG 31.

So looks like things getting back to normal again, will have to see how many guys we can get along there... perhaps I take Miss Pinky along..