Had my MRA xcm installed by AP Shop Racing 3 weeks ago and I reported in another thread that I wasn't best pleased with it. When I first had it installed I left the dealer and nearly slammed into the back of a car as the throttle was jammed in place. While fiddling with the hand guards they over tightened the ends, I had cruise control for free! After fixing the guards and on my ride home I could hear a grinding and rattling noise. Thinking it was the numberplate which came loose prior that I hand-tightened just to get by until I reached home, I noticed the wheel huger which I had installed at the same time was only fastened on one side, the other was grinding into the side of the tire wall. Thinking "There's no point in complaining" I decided to check the other item I had installed; a bar mount 12v supply. Checked and all seemed fine until I pressed the horn! I whipped the seat up and noticed the fuse had blown, but additionally they had somehow blown the horn itself. I kept calm as I'm the kind that speaks my mind if service such as this goes bad. "Stuff it I though" The rain stopped so I decided to jet wash the bike and get the sand and other crap out from the construction in the area. After cleaning it I tried to start the bike, but nothing just a series of click and flashes from the console. Pressing the clutch cause more lights to flicker and flash. Putting 2 and 2 together I whipped the seat up only to find they had not tightened the grounding nut down. Fixed it but wtf? Three days ago I decided to tinker around with the screen. With tool in one hand and the other supporting the screen, the brackets literally fell out of the well-nut fixing holes. The screen removed complete with a little tug with all fixings attached. On closer inspection they had shredded the rubber well nuts. So with an hour's trip to Rama 5 kawasaki, I bought a new set, fitting 6 instead of 4 so I can simply adjust the screen up or down, the MRA is running much better. Prior it was like cracking wind in my ears. I can only surmise the screen was flapping around too much making the buffeting as noisy as the standard one. All is well now but I'll never purchase anything from this shop again!