Back on the road.
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Extremely happy with the professional service from Ohlins & CMS Motorsport.
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A free shock rebuild under warranty - you get a 2 year warranty buying an Ohlins shock
, so Ive got another year to go.
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The bent fork & lower triple clamp have been straightened.
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The bearings, linkage, & swinging arm were all checked, & greased.
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We are all nice & straight & good to go
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After my poor experience with Sahapanich Suzuki Chiang Mai, & Suzuki Bangkok it was an absolute pleasure & join to resolve a warranty issue with Ohlins Bangkok via CMS.
The service was absolutely top notch
1. A polite phone call from Bangkok to explain what the issue was - they cared about their customer & their product
2. Followup messages to keep me informed
3. Finally an email confirming completion of the job & the delivery date.
And the fee from Ohlins zero baht - a warranty claim. We will fix it sir!
The cost from CMS for the bike straightening was negligble too
2,500 baht for the fork & lower triple clamp
1,000 baht for the in-shop checking of the linkage, swinging arm & bearings.
Total bill 3,500 baht = an absolute bargain & good happy service.
CMS are an absolute pleasure to give your business to - you get genuine honest TLC for your bike!
Now a comment on suspension & buying an after market shock.
As I've said before I've had many shocks - Wilbers, Technoflex, YSS, Nitron, Hyperpro between my Africa Twin (340,000 kms) & Versys (100,000 kms)
They were all good, but needed rebuilds frequently because of my riding.
It wasn't a problem, some of them were warranty claims - free, BUT they had to be serviced overseas to be serviced. Grrh.
In Europe for the Wilbers & Technoflex. In Malaysia for the Nitron.
YSS i had a bad experience with a rebuild, but I understand now that their products are back up to scratch again, however their customer care & communication skills are disappointing.
So that leaves Ohlins Asia = Ohlins Bangkok & boy do they deliver on service & customer care. You can't go wrong!. So guys buy local & get top notch support & service from your local dealer. CMS & Ohlins are the way to go.